1. Introduction
Algora ("we", "us", or "our") operates an online AI development education platform at 47 Beach Road, Bang Lamung, Chonburi 20150, Thailand. We are committed to protecting the personal information of everyone who visits our website or enrols in our learning tracks.
This Privacy Policy covers all personal data collected through our website, contact forms, enrolment processes and any related communications. By using our services, you acknowledge that you have read and understood this policy.
Questions about this policy may be directed to [email protected].
2. Data We Collect
Information You Provide Directly
- Contact details: name, email address, and phone number when you complete our enquiry or contact form.
- Enrolment information: details you submit when registering interest in a learning track, including your background and learning goals.
- Communications: content of messages you send us by email or through the contact form.
Information Collected Automatically
- Usage data: pages visited, time spent, links clicked, and referring URLs.
- Device information: browser type, operating system, and approximate geographic location (country level).
- Cookies and similar technologies: see Section 5 and our Cookie Policy.
Legal Basis for Processing
- Consent: when you tick a box or submit a form accepting this policy.
- Legitimate interest: for analytics that help us improve our educational offerings.
- Contract: processing necessary to deliver the learning track you have enrolled in.
Retention: contact form data is retained for 24 months. Analytics data is aggregated and retained for 26 months. Enrolment records are kept for the duration of your engagement plus 3 years for administrative purposes.
3. How We Use Your Data
- Respond to enquiries and provide information about our learning tracks.
- Process enrolments and coordinate access to course materials.
- Send relevant communications about your track, schedule updates and support materials.
- Analyse website usage in aggregate form to improve our content and user experience.
- Comply with applicable Thai law and respond to lawful requests from authorities.
We do not sell your personal data to third parties. We may share data with service providers who assist us in operating the platform (hosting, email delivery, analytics) under appropriate data processing agreements. Any marketing communications include an unsubscribe option.
4. Data Protection Measures
- Encryption in transit: all data transmitted to and from our website is protected using TLS/HTTPS.
- Access controls: personal data is accessible only to team members who require it to perform their role.
- Secure storage: data is stored on servers with appropriate physical and logical security controls.
- Breach notification: in the unlikely event of a data breach affecting your personal information, we will notify you promptly and take immediate remediation steps.
- Regular review: our security practices are reviewed periodically and updated as needed.
5. Cookies
We use cookies and similar tracking technologies to understand how visitors interact with our site and to remember your preferences. Cookie categories include:
- Essential: necessary for core site functionality (session management, consent storage). Always active.
- Analytics: help us understand page performance and visitor behaviour in aggregate form.
- Marketing: support relevant advertising and campaign measurement.
- Preference: remember settings such as language or region.
You can manage your cookie preferences at any time via our Cookie Policy page, which includes functional controls for each category.
6. Your Rights
Under the Personal Data Protection Act B.E. 2562 (PDPA) and applicable international standards, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Ask us to correct inaccurate or incomplete data.
Request deletion of your data where there is no compelling reason to retain it.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interest or for direct marketing.
Withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) in Thailand.
7. Third-Party Links
Our website may contain links to external websites or resources. We are not responsible for the privacy practices of third parties and encourage you to review their privacy policies before providing any personal data. This policy applies only to information collected through our own website and communications.
8. Children's Privacy
Our learning tracks and platform are designed for individuals aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently received information from a minor, please contact us at [email protected] and we will delete it promptly.
9. Updates to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top of the page. Where changes are material, we will provide additional notice such as a banner on our website or a direct communication. Continued use of our platform following any update constitutes your acknowledgement of the revised policy.
10. Contact Information
For any questions, requests or concerns related to this policy or your personal data, please reach out to us: